If you have an optical mouse (LED or laser) with erratic behavior, the optical eye may be blocked. ![]() The optical portion of the mouse is blocked See our computer cleaning page for steps to remedy this problem. For help with a frozen computer, see: What should I do when a computer freezes or locks up? The mouse is not cleanĪn optical-mechanical mouse (mouse with a ball) may not work well because the inside of the mouse is not clean. ![]() If nothing happens on your screen when you move your mouse, your computer may be frozen.
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